Reference

next2112 Privacy Policy For Indonesia

next2112 explains how we collect, use and protect the account details connected with your lobby access, phone verification and wallet activity.

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CONTACT PATHS

Ask About Your Account Privacy

A clear contact path helps you control personal data without guessing which team to reach. Start from the account support route when a phone number, wallet reference or receipt needs checking. Tell us what you want changed, avoid sending passwords, and include only the account details needed to locate the request. We may ask you to confirm ownership before discussing private records.

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Account requests

Use the account support path to ask what personal details we hold, why a phone verification record appears, or which account step is needed before we can discuss private data.

Wallet records

For DANA, OVO, GoPay or QRIS questions, provide the relevant receipt reference rather than a wallet password. We use that reference to check status while limiting the data shared in the reply.

Privacy changes

Ask us to correct an outdated phone detail, explain a cookie choice or remove eligible account data. We may verify your identity first so another person cannot request changes to your records.

DATA PRACTICE

How next2112 Handles Private Records

Our privacy process follows the account actions you can recognise: phone verification before account access, sign-in records from your device, wallet references at the cashier step and support messages about a receipt…

Data we receive

We may receive your account identifier, phone verification result, sign-in time, device or browser details, support messages and payment references. We use these categories to provide access, check account activity and answer a specific request.

Cookies and devices

Cookies can keep a mobile browser session connected and help us recognise basic settings. On Android, you can review or clear them through browser settings, though clearing cookies may require another account sign-in.

Account security

Phone verification is completed before account access, and we may compare sign-in or wallet details when activity looks unusual. Never share a password or wallet PIN in a support message or receipt image.

Retention

We keep account, payment-reference and support records only as long as needed for the stated service, security checks, dispute handling or a lawful request. When a record is no longer needed, our process removes or separates it.

Your requests

You can ask for access to personal data, correction of an inaccurate detail, an explanation of processing or deletion where applicable. We may request account verification before changing or releasing information tied to you.

Policy contact

For a Privacy Policy question, use the account support path and describe the exact request. Include your account identifier and a short subject, but leave out passwords, wallet PINs and unnecessary identity documents.

Privacy Policy Questions From Indonesia

These answers focus on the privacy questions that arise before and after account access. We explain what happens to payment references, how device data is used, what you can request and how the policy applies when you connect from Indonesia, Denpasar or Yogyakarta. If your situation is unusual, contact us through the account support path.

The next2112 Privacy Policy covers account details, phone verification, sign-in activity, device and browser data, cookies, support messages and payment references. It explains why we use those records, how long we may retain them and how you can request access or correction.

We use phone verification before account access to help confirm that the person requesting access controls the account detail supplied. The result can also support account protection. We do not need your wallet PIN or payment password for this step.

Yes. The policy includes references connected with DANA, OVO, GoPay, QRIS, bank transfer and virtual account steps. We use a reference to check a receipt or wallet status, not to request your private wallet password through support.

You can contact us through the account support path and ask for the personal data linked to your account. State the request clearly and provide an account identifier. We may verify ownership before releasing records so another person cannot access your details.

Send a correction request through account support and identify the detail that is inaccurate, such as an outdated phone number. We review the request, confirm account ownership where needed and update eligible records under the next2112 Privacy Policy.

Cookies can keep your session connected and remember basic browser settings. You can clear or restrict them in your mobile or desktop browser. If you clear them, you may need to complete account access again, including the required phone verification step.

The policy applies to personal data handled through the account and related support or payment references. Account access and eligibility depend on local law. If a local rule affects your request, we will use the applicable process and explain the next account support step.

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